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Identity verified on the customer’s terms, in every channel the lender serves

How offline Aadhaar verification opened five customer journeys through one trusted framework while strengthening consent and auditability.

Secure identity verification for housing finance
56,255documents processed monthly
5verification journeys
Zerolive UIDAI dependency
15.8%average risk detection

The business challenge

A live identity lookup constrains where lending can happen across branches, field teams, remote channels and low-connectivity environments. The lender needed flexibility without weakening consent.

The solution

CartKYC uses a customer-controlled, cryptographically signed offline credential across five journeys. Every request carries explicit consent, a time window and a traceable request ID.

How it works

01
Create the requestPresent the lender identity and a unique reference.
02
Customer approvesLet the customer approve within a defined time window.
03
Validate the credentialVerify cryptographically without a live lookup.
04
Preserve the evidenceRetain request ID, consent and result against the loan file.

Selected outcomes

One framework supports QR, app-to-app, web-to-app, XML eKYC and PDF KYC journeys, with evidence that remains available after the file closes.

What the institution gained
  • Five journeys through one trust framework
  • Cryptographic validation instead of manual checks
  • Explicit consent and end-to-end traceability
The complete story is in the PDF

Request the full case study by email for the detailed workflow and transformation narrative.